Samsung integrated the music platform `Milk` into Samsung Music, and has paid for it. The users who enjoyed using `free` music service of Milk are confused about the unilateral service interruption of Milk service and the fee free service.

According to industry sources on December 21 that it has been confirmed late that Samsung Electronics converted the smartphone music platform milk into Samsung Music for a fee.

Samsung Music was originally a basic music playback feature included in smartphone handsets. Samsung has integrated Milk`s `Radio` function with this function and has added a store function to the integrated music platform. You can download various sound sources or listen to them by streaming, and listen to free music by category through the radio provided by Milk.

However, Samsung Electronics has limited the list of free music on the radio to 200 songs per month since December 1. If you have used up all of your songs for free, you will automatically switch to one minute pre-listening. In the process, it was confirmed that the announcement of the free use and the transition to preview and pop-ups did not appear.

Meanwhile, Samsung Electronics revealed that the service was canceled several times, and at the end of service, the service was stopped at Milk at the end of service, but it did not announce that it would be charged after converting it to Samsung Music. If you want to know the information, you have to go into a separate setting of Samsung Music. It is difficult for ordinary users to easily find out.

Users are complaining about Google Play and the Samsung Galaxy App Store. Most users do not know that there are 200 songs for free, but they complain that they listen to the music and then continue to the next song. Some users complained about the limitations of free use. User Baek Mo stated, "Why did you limit the 200 songs? I used to write unlimited times in Milk before, but now I cannot write well because of the limit of 200 songs." Another user, Song Mo said, "I was wondering if it was unlimited for me to listen to radio on my existing Milk but I changed it to Samsung Music and changed it for profit."

Samsung Electronics also added, "Milk has been integrated into Samsung Music while adding radio and store functions, but only 200 free music sources are available." For those who did not show up on the notice in advance, they answered "I repeatedly announced several times at the end of the milk". However, the announcement at the end of Milk was not only Samsung Music integration and fee conversion, but the milk service was stopped.

Users, on the other hand, also complain that advertising is available even if they only use the simple playback function to listen to downloaded music. User Kang Mo said, "Why do I take my data when I listen to the downloaded music files I paid for." A user who uses the nickname said "Samsung seems to be a worst in software, and the radio is not that radio."

Samsung said, "Currently, we are offering discounts for all unlimited music downloads and unlimited downloading passes from KRW 9900 per month to KRW 2900 per month for 3 months." "We plan to provide sound sources at low cost to users through various events."

A related expert in the content industry said, "It was very concerned about how much the service could be provided free of charge when Samsung first offered free music service through Milk. It turned out that it turned out to be a paid service, but it`s been a long time for three years (the service period for milk). "However, the official said, "However, it is not Samsung`s responsibility to notify the users of the fee-based services and data usage so that consumers can recognize them properly. I am accustomed to the service, and the good service is well prepared and ready to use, and it seems that Samsung is more dissatisfied with the part that has been paid without proper notice. "

By Kang Eun Seong esther@


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