Unattended shops have been created in the distribution industry such as convenience stores and coffee shops. E-Mart 24 was found at the Unmanned Chosun Hotel, which operates from mid-June.

Meanwhile, Seoul`s Chosun Hotel is located in Seoul`s Sogong-dong Convenience Store, Seoul`s Emart 24 uninhabited stores, operated from 7:30 am to 8:30 pm in unattended stores. This store, which is mainly used by hotel staff and Starbucks Coffee Korea employees, is hard to find because it is not visible outside the building. An official at the E-Mart 24 said, "Currently, only unofficial stores are operated in the office and university stores, but the office market is in the aftermarket since the time of work," he said.

A credit card was attached to the terminal attached in front of the entrance, and the glass door automatically opened. Except for the fact that there is no employee in the store, it is not different from any other convenience store scenery. Refrigerated and frozen foods, processed foods, and daily necessities were displayed on the shelves, while cigarette vending machines and self-checkout counters made it clear that the shops were unattended. Cigarette vending machines were only available for credit card purchases so that minors could not live and replacing identification with a credit card available only to adults. Instead, they do not sell alcohol.

On the other hand, there was a 360-degree camera on the ceiling, but I was free to see the product without being aware of the person`s gaze. It took less than three minutes to make a payment with the simple payment app `SSG Pay` after taking a product and taking it with a barcode reader at the self checkout counter. There is a telephone in the center of the self-checkout counter, so if you have trouble using the store, you can contact the manager immediately. The TV installed on the left side of the cash register was turned off, but the way to use unattended stores will be introduced on this TV in the future.

The risk of not seeing employees was also a great risk. It was worried that they might eat and drink food and be stripped of their packages and steal sales goods without exploiting the lack of staff. It is possible to access and buy cigarettes through credit card authorization, but it seemed possible that someone could steal someone`s credit card and use it instead. If there is a guest in the convenience store, the alarm message is sent to the treble recognition system when a loud sound is heard.

Unauthorized stores overseas are a new trend in the distribution industry. Five Japanese convenience stores this year have announced that they will introduce unmanned cash registers at all local stores by 2025. China `Bingo Box` and `Wahaha` also set up a 24-hour unattended convenience store. Seven Eleven, one of the distribution channels in Korea, opened Seven-Eleven Signature shop in Seoul, Jamsil Lotte World Tower since May, and recently opened a store for the general public. In the coffee shop industry, Eland`s Café and Coffee are in trial.

Seven-Eleven stated, "Until now, expanding unauthorized stores to general merchants has been difficult in terms of system and security." It should be premised that unauthorized stores can be used without restrictions. "

By Park Min Yeong ironlung@


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